Effects of Perceived Supervisor Support (PSS) towards employees' intention to leave a job

Food services establishments suffered from high rate of employee turnover and costs that come afterwards throughout the years. The concern on understanding the drive behind turnover resulted in numerous studies on employee turnover as well as employee retention. For this study, the relationships of Perceived Supervisor Support (PSS) with intention to leave and with intention to stay among employees of casual dining restaurants in Klang Valley, Malaysia were studied. Descriptive analysis, Pearson correlation, and simple linear regression were performed to analyse the data. Results showed that both relationships were significant and negatively correlated with PSS and intention to leave relationship exhibited higher correlation. PSS also has higher predictive power in explaining intention to leave than explaining intention to stay. As conclusion, it is suggested that supervisors put better effort in supporting and rewarding their subordinates in order to be appreciated and averting turnover among their staff.