The Online Communication of the Congress of Deputies in times of Covid-19

The COVID-19 crisis has had repercussions, both in Spanish society and in its institutions. This is the case of the Congress of Deputies, obliged to adapt its operation to the situation of the pandemic and affecting, consequently, the work of the traditional media, in charge of covering parliamentary activity. In this context in which information is key, social networks come to adopt a fundamental role as a social communication channel. This research studies the online communication of the Lower House from March 10, 2020, with the announcement of the suspension of parliamentary activity, until April 30, when the de-escalation process is finalized. The main objective was to know what use the Congress has made of its social networks: Facebook and Twitter, during this period of crisis, while the reaction that such content has generated in the user community is valued. As demonstrated in this article, the Congress of Deputies fails to implement a communication at the height of the state of crisis generated by COVID-19.