Perception and satisfaction of stakeholders regarding the patient care area pharmacist initiative in a military hospital in Saudi Arabia

被引:1
|
作者
Almzeiny, Mohammed [1 ]
Khurshid, Fowad M. [2 ]
Alaneazi, Nadeen L. [3 ]
Alotaibi, Suhoud S. [3 ]
Alharbi, Sara N. [3 ]
Almitwazi, Ali A. [1 ]
Alkhodair, Ali M. [1 ]
AlKharji, Fahad [1 ]
Alomar, Hussain A. [2 ]
Alsultan, Mohammed S. [2 ]
机构
[1] Prince Sultan Mil Med City, Dept Pharm, Riyadh, Saudi Arabia
[2] King Saud Univ, Coll Pharm, Dept Clin Pharm, POB 2457, Riyadh 11451, Saudi Arabia
[3] Princess Nourah Bint Abdulrahman Univ, Coll Pharm, Riyadh, Saudi Arabia
关键词
Patient care; PCAP; Attitude; Satisfaction; Pharmacy; CLINICAL PHARMACISTS; MEDICATION REVIEWS;
D O I
10.4314/tjpr.v19i2.24
中图分类号
R9 [药学];
学科分类号
1007 ;
摘要
Purpose: To explore the perceptions and satisfaction of stakeholders (physicians, nurses, and pharmacists) regarding services provided by the patient care area pharmacist (PCAP) initiative. Methods: This was a cross-sectional study conducted at Prince Sultan Military Medical City (PSMMC). The questionnaire was hand-delivered to a random sample of stakeholder groups (including physicians, nurses, and pharmacists) in three different areas of the hospital: the neonatal intensive care unit (NICU), high dependency unit (HDU), and pediatric nephrology. The questionnaire consisted of three sections. The first section collected demographic information of the participants, and the other sections collected anonymous opinions regarding services provided by the PCAP. Results: Ninety-nine participants, comprising physicians (n = 27; 27.27 %), nurses (n = 55; 55.55%), inpatient pharmacists (n = 13; 13.13%), and PCAPs (n = 4; 4.04%), participated in the survey. A majority of the respondents (92.3 %) were satisfied with the PCAP services, and all respondents recommended expansion of the PCAP service to cover all wards. Conclusion: The findings show that all participants have a positive perception of the PCAP service; PCAPs were seen by the participants as drug experts, and their recommendations were perceived as clinically relevant. All stakeholders sought to continue working with the PCAP.
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页码:401 / 409
页数:9
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