Synthetical performance evaluation of BPR based on DEA/AHP method

被引:0
|
作者
Wang, T [1 ]
Yi, SP [1 ]
Yang, YZ [1 ]
机构
[1] Chongqing Univ, Sch Mech Engn, Chongqing 630044, Peoples R China
来源
PROCEEDINGS OF THE 12TH INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT, VOLS 1 AND 2: MODERN INDUSTRIAL ENGINEERING AND INNOVATION IN ENTERPRISE MANAGEMENT | 2005年
关键词
BPR; business process; DEA; AHP; performance evaluation; DEA;
D O I
暂无
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
Business process reengineering (BPR)is one of the most popular concepts in management field today. In the light of the lack of methods to performance evaluation of business process, the article puts forth a method of performance evaluation, which is a DEA (Data Envelopment Analysis)/AHP (Analytical hierarchical process) hybrid method and is useful in solving problem of evaluating business with multiple inputs and multiple outputs. According to the characteristics of the DEA and AHP methods, this paper makes DEA and AHP more suitable for practical use. At the same time, this method can be applied to solve the problem of the performance evaluation of business process.
引用
收藏
页码:1128 / 1132
页数:5
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