Employee Assistance Program Services for Intimate Partner Violence and Client Satisfaction With These Services

被引：12

作者：

Pollack, Keshia M. ^{[1
]}

Mckay, Tasseli ^{[2
]}

Cumminskey, Chris ^{[2
]}

Clinton-Sherrod, A. Monique ^{[2
]}

Lindquist, Christine H. ^{[2
]}

Lasater, Beth M. ^{[2
]}

Walters, Jennifer L. Hardison ^{[2
]}

Krotki, Karol ^{[2
]}

Grisso, Jeane Ann ^{[3
,4
]}

机构：

[1] Johns Hopkins Bloomberg Sch Publ Hlth, Dept Hlth Policy & Management, Ctr Injury Res & Policy, Educ & Res Ctr Occupat Safety & Hlth, Baltimore, MD USA

[2] RTI Int, Res Triangle Pk, NC 27709 USA

[3] Univ Penn, Sch Med, Dept Family Hlth, Ctr Publ Hlth Initiat, Philadelphia, PA 19104 USA

[4] Univ Penn, Sch Nursing, Ctr Publ Hlth Initiat, Dept Community Hlth, Philadelphia, PA 19104 USA

来源：

JOURNAL OF OCCUPATIONAL AND ENVIRONMENTAL MEDICINE | 2010年 / 52卷 / 08期

关键词：

UNITED-STATES; COSTS;

D O I：

10.1097/JOM.0b013e3181ebada6

中图分类号：

R1 [预防医学、卫生学];

学科分类号：

1004 ; 120402 ;

摘要：

Objective: To describe intimate partner violence (IPV) services available through employee assistance programs (EAPs) and determine women's satisfaction with these services. Methods: A mixed-methods study consisting of semistructured telephone interviews with 28 EAPs about IPV-related services and a national web-based survey of 1765 women regarding their interactions with EAPs when seeking IPV-related assistance. Data were collected in the fall of 2008. Results: EAPs provide fairly extensive services to individuals experiencing IPV. Satisfaction with EAP services for IPV was significantly associated with annual income and the type of help received from the EAP, but not with type of IPV experienced. EAP representatives described challenges with accurately identifying IPV victims and women expressed concerns with confidentiality. Conclusions: Future efforts to enhance the ability of EAPs to respond effectively to IPV should address confidentially and strengthen how IPV-related assistance is delivered.

引用

页码：819 / 826

页数：8