Examining User Experience of Moodle e-Learning System

被引：0
|
作者：
Hasan, Layla [1 ]
机构：
[1] Univ Teknol Malaysia, Sch Comp, Fac Engn, Johor Baharu, Malaysia
来源：
INTERNATIONAL JOURNAL OF ADVANCED COMPUTER SCIENCE AND APPLICATIONS | 2021年 / 12卷 / 11期
关键词：
User Experience (UX); e-learning system; Moodle; usability; learning management system;
D O I：
10.14569/IJACSA.2021.0121141
中图分类号：
TP301 [理论、方法];
学科分类号：
081202 ;
摘要：
This research investigates the user experience (UX) of the Moodle e-learning system employed at one university in Malaysia from students' perspectives. Comprehensive user experience (UX) criteria were suggested, which was adopted from two reliable criteria, to evaluate the user experience (UX) of the e-learning system. The suggested comprehensive user experience (UX) criteria consist of 8 categories and 29 corresponding sub-categories; these can be used to evaluate teaching and learning, usability, and hedonic aspects of an e-learning system. Semi-structured interviews and questionnaires were employed based on the suggested user experience (UX) criteria to collect qualitative and quantitative data regarding users' experience (UX) of the tested e-learning system. The results showed that the e-learning system had positive user experience (UX) in general from the students' perspectives. The results also showed that the students were satisfied with most of the metrics related to teaching and learning, usability and hedonic. However, the students identified some challenges they faced while interacting with the e-learning system which could be improved in order to improve their user experience (UX) and gain more benefits from a good user experience (UX) e-learning system.
引用
收藏
页码：358 / 366
页数：9
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