Analyzing the circular supply chain management performance measurement framework: the modified balanced scorecard technique

Supply chain sustainability is a critical issue of the environment in this competitive era of business. Environment protection and natural resources preservation are the main forces for sustainability and can be achieved only by a circular supply chain. It has acquired more awareness from researchers and industrialists in VUCA (Volatility, Uncertainty, Complexity, and Ambiguity) environment. To evaluate the performance of sustainable practices in any organization, performance measurement framework is required. The purpose of the study in this paper is to identify the Circular Supply Chain performance indicators using the modified balanced scorecard technique in Indian perspective. Seven heads and their key indicators of performance measurement have been investigated for Circular Supply Chain Management implementation towards sustainability. The results will help the managers, industrialists, and strategy makers check the performance of key indicators in implementing Circular Supply Chain Management towards sustainability. It will also have implications for scholars to do research further on these indicators by using different techniques.