Dynamic matching with deep reinforcement learning for a two-sided Manufacturing-as-a-Service (MaaS) marketplace

Suppliers registered within a manufacturing-as-a-service (MaaS) marketplace require near real time decision making to accept or reject orders received on the platform. Myopic decision-making such as a first come, first serve method in this dynamic and stochastic environment can lead to suboptimal revenue generation. In this paper, this sequential decision making problem is formulated as a Markov Decision Process and solved using deep reinforcement learning (DRL). Empirical simulations demonstrate that DRL has considerably better performance compared to four baselines. This early work demonstrates a learning approach for near real-time decision making for suppliers participating in a MaaS marketplace. (C) 2021 Society of Manufacturing Engineers (SME). Published by Elsevier Ltd. All rights reserved.