Business process reengineering - A theoretical framework and an integrated model

被引：35
作者：
Motwani, J [1 ]
Kumar, A
Jiang, J
Youssef, M
机构：
[1] Grand Valley State Univ, Seidman Sch Business, Dept Management, Fullerton, CA USA
[2] Norfolk State Univ, Dept Decis Sci, Norfolk, VA USA
来源：
INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT | 1998年 / 18卷 / 9-10期
关键词：
BPR; literature; organizational change; research;
D O I：
10.1108/EUM0000000004536
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
The current competitive business environment has forced business leaders to consider business process reengineering (BPR) in their search for dramatic improvement in organizational effectiveness. This paper provides an extensive review of the existing literature by classifying the articles into four research streams, presents a comprehensive practical reengineering plan for achieving a true organization transformation, and suggests future research directions for BPR under each of these streams.
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页码：964 / +
页数：15
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