The impact of service zones on passenger-rejection behaviour of Bangkok taxi drivers

被引:1
|
作者
Atsawatheerasathien, Prapatsorn [1 ]
Kanitpong, Kunnawee [1 ]
机构
[1] Asian Inst Technol, Sch Engn & Technol, Bangkok, Thailand
关键词
traffic engineering; transport management; transport planning;
D O I
10.1680/jtran.19.00022
中图分类号
TU [建筑科学];
学科分类号
0813 ;
摘要
Passenger rejection by taxi dirvers in Bangkok, Thailand has become a serious problem, especially during rush hours. In this work, the factors affecting the passenger-rejection behaviour of Bangkok taxi drivers were investigated by considering the concept of taxi service zones. Three interactive zones and one isolated zone were identified as taxi service areas that could explain the reasons for passenger rejection. The results suggested that passengers calling for taxi travel within the three interactive zones or within the isolated zone were less likely to be rejected. Other contributing factors affecting passenger-rejection behaviour by taxi drivers were gender, the number of passengers, the nationality of passengers, the amount of luggage, the numbers of passengers waiting for taxis, the numbers of taxis waiting for passengers and taxi licences (expired or active). The results of this study could assist policymakers to resolve the root cause of the passenger-rejection problem instead of punishing taxi drivers in accordance with regulations.
引用
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页码:313 / 322
页数:10
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