Interorganizational cooperation and supplier performance in high-technology supply chains

被引:34
作者
O'Connor, Neale [1 ]
Lowry, Paul Benjamin [2 ]
Treiblmaier, Horst [3 ]
机构
[1] Monash Univ, Sch Business, Dept Accounting & Finance, Bandar Sunway 47500, Selangor, Malaysia
[2] Virginia Tech, Dept Business Informat Technol, Pamplin Coll Business, Pamplin Hall,Suite 1007,880 West Campus Dr, Blacksburg, VA 24061 USA
[3] Modul Univ Vienna, Dept Int Management, Kahlenberg 1, A-1190 Vienna, Austria
关键词
Supply chain performance; Buyer-supplier relationships; Relationship marketing theory; Social exchange theory; Collaboration; Electronics industry; Global supply chain; Business; Globalization; Operations management; Technology adoption; Technology management; PARTIAL LEAST-SQUARES; INFORMATION-TECHNOLOGY; PRODUCT DEVELOPMENT; MEDIATING ROLE; OPERATIONAL PERFORMANCE; INTEGRATION; IMPACT; MANAGEMENT; BUSINESS; SYSTEMS;
D O I
10.1016/j.heliyon.2020.e03434
中图分类号
O [数理科学和化学]; P [天文学、地球科学]; Q [生物科学]; N [自然科学总论];
学科分类号
07 ; 0710 ; 09 ;
摘要
Never in history have global supply-chain relationships in high-tech electronics firms been more sophisticated, complicated, and almost always tied in some major aspect to China. This research examines how interorganizational (IO) cooperation impacts performance and what role relationship learning and information technology (IT) integration play in the value-creation process for Chinese suppliers in business-to-business (B2B) supply chains. We examine this issue using data collected from face-to-face interviews with supply chain managers and executives from 1,004 Chinese high-tech electronic component suppliers. The results strongly support the hypothesis that IO cooperation improves a supplier's performance regarding both its major customer and overall marketplace. Relationship learning and IT integration are important mediating variables that drive performance. The strongest effect in our study was the influence of IO cooperation on relationship learning. A unique aspect of this study is that it focuses on a large sample of a specific supplier type-high-tech Chinese suppliers. This, combined with the fact that the sampled companies were involved in manufacturing 13 different product groups, greatly increases the generalizability of the results.
引用
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页数:16
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