Supervisor support, role ambiguity and productivity associated with presenteeism: A longitudinal study

被引:96
作者
Zhou, Qin [1 ]
Martinez, Luis F. [2 ]
Ferreira, Aristides I. [3 ]
Rodrigues, Piedade [4 ]
机构
[1] Univ York, York Management Sch, York YO10 5DD, N Yorkshire, England
[2] Univ Nova Lisboa, Nova Sch Business & Econ, Rua Marques de Fronteira 20, P-1099038 Lisbon, Portugal
[3] Inst Univ Lisboa ISCTE IUL, Business Res Unit, Lisbon, Portugal
[4] ROFF Consulting, Alges, Portugal
关键词
Productivity; Presenteeism; Supervisor support; Role ambiguity; IT companies; LEADER-MEMBER EXCHANGE; ROLE-CONFLICT; JOB-PERFORMANCE; SOCIAL SUPPORT; WORK; STRESSORS; HEALTH; WORKPLACE; MODEL; SICK;
D O I
10.1016/j.jbusres.2016.02.006
中图分类号
F [经济];
学科分类号
02 ;
摘要
Integrating the social informational processing perspective and conservation of resources theory, we proposed and examined the impact of supervisor support and role ambiguity on productivity associated with presenteeism and the mediating effect of role ambiguity on the link between supervisor support and productivity associated with presenteeism. The results based on the longitudinal data from 99 employees from an IT consulting company showed that role ambiguity was negatively related to productivity associated with presenteeism (SPS-6). In contrast, supervisor support indirectly influenced productivity associated with presenteeism via reducing role ambiguity. (C) 2016 Elsevier Inc. All rights reserved.
引用
收藏
页码:3380 / 3387
页数:8
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