This paper analyses the implementation of quality management systems into small-scale engineering companies in Croatia. This paper attempts to account for the importance of implementation of an integrated quality system in accordance with ISO 9000 and an environmental management system in accordance with ISO 14001. The benefits of implementing the ISO 9001 norm as a preparation of introducing the ISO 14001 norm will be shown on the example of a small-scale engineering company. This paper emphasizes that it is precisely the periods in the process of acquiring ISO 9001, as well as the time necessary to collect the information and knowledge leading to a decision to enter into the process of ISO 14001 certification, that are potentially very significant for the company.
机构:
Univ Girona, Dept Org Gestio Empresarial & Desenvolupament Pro, Girona 17071, SpainUniv Int Catalunya, Fac Ciencias Econ & Sociales, Barcelona 08017, Spain
Casadesus, Marti
Marimon, Frederic
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Univ Int Catalunya, Fac Ciencias Econ & Sociales, Barcelona 08017, SpainUniv Int Catalunya, Fac Ciencias Econ & Sociales, Barcelona 08017, Spain
Marimon, Frederic
Heras, Inaki
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Univ Basque Country, EUE Empresariales, Dept Org Empresas, San Sebastian 20018, SpainUniv Int Catalunya, Fac Ciencias Econ & Sociales, Barcelona 08017, Spain