Are dental students well-equipped to deal with difficult communication situations?

被引：5

作者：

Walker, T. W. M. ^{[1
,2
,3
]}

Fleming, C. ^{[1
,2
,3
]}

Kerai, A. ^{[4
]}

Hall, S. ^{[5
]}

Rakhra, D. ^{[3
]}

Horwood, J. P. ^{[6
]}

Waylen, A. E. ^{[3
]}

Thomas, S. J. ^{[1
,2
,3
]}

机构：

[1] Univ Hosp Bristol NHS Fdn Trust, Bristol Royal Infirm, Childrens Hosp, Dept Oral & Maxillofacial Surg, Lower Maudlin St, Bristol, Avon, England

[2] Univ Hosp Bristol NHS Fdn Trust, Dent Hosp, Lower Maudlin St, Bristol, Avon, England

[3] Univ Bristol, Bristol Dent Hosp, Sch Oral & Dent Sci, Lower Maudlin St, Bristol, Avon, England

[4] Frimley Hlth NHS Fdn Trust, Fdn Year 1, Frimley, England

[5] Kings Coll London, Guys & St Thomas NHS Fdn Trust, Dent Inst, London, England

[6] Univ Bristol, Sch Social & Community Med, Bristol, Avon, England

来源：

BRITISH DENTAL JOURNAL | 2018年 / 224卷 / 03期

关键词：

HUMAN-PAPILLOMAVIRUS; CHILD-ABUSE; PREVENTION; CANCER; NEGLECT; SKILLS; HEAD;

D O I：

10.1038/sj.bdj.2018.44

中图分类号：

R78 [口腔科学];

学科分类号：

1003 ;

摘要：

Introduction Communication is considered one of the cornerstones of clinical dentistry and is underpinned in the General Dental Council's Standards for the dental team. Communicating effectively with patients allows for more accurate identification of a patient's presenting complaint, better patient satisfaction, concordance, influences emotional and physical wellbeing, reduces dental anxiety and contributes to the satisfaction of both the patient and clinician. Identifying the clinical students' levels of confidence in a range of communication scenarios will help to highlight topics in which communication is strong and areas where there is a need for both didactic and communication scenario-based teaching. Methodology A paper-based, non-incentivised anonymised questionnaire was delivered to the clinical dental students of years 3, 4 and 5 of a five-year undergraduate dental programme in a single UK institution. Dental students' self-reported confidence, or lack thereof, in dealing with various dental-themed communication scenarios were determined. A total of 167 students completed the questionnaire, comprising of 60 year 3 students, 51 year 4 students and 55 year 5 students. There were 57 males and 109 females in total. The data were analysed as a single cohort. Results Confidence in dental-themed scenarios across all years was reported at more than 78%. With respect to smoking, alcohol and cancer-themed scenarios, confidence was rated at 75%, 59% and 59% respectively. However, confidence was reported at only 27% for dental neglect and 14% for HPV-related scenarios. Conclusion Dental programmes must offer students a range of communication skill scenarios in a safe and simulated environment involving not just traditional dental scenarios, but more complex scenarios, that are deemed more difficult to broach involving the interaction of HPV, oral cancer, systemic disease and dental neglect. Compared to all other domains that were examined, students reported confidence in dealing with HPV-related scenarios most difficult. The General Dental Council and programme directors that formulate education curricula should consider including outcomes related to HPV, oropharyngeal cancer and its vaccine.

引用

页码：163 / 168

页数：6

共 27 条

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