Value and sustainability in technology-enabled care services: a case study from north-east England

被引：6

作者：

Bhattacharya, Suman ^{[1
]}

Wainwright, David ^{[1
]}

Whalley, Jason ^{[1
]}

机构：

[1] Northumbria Univ, Newcastle Upon Tyne, Tyne & Wear, England

来源：

PUBLIC MONEY & MANAGEMENT | 2022年 / 42卷 / 04期

关键词：

Business model; digital healthcare; north east England; service design; technology enabled care; TECS; telehealthcare; value co-creation; BUSINESS MODEL; DOMINANT LOGIC; HEALTH-CARE; VALUE COCREATION; PUBLIC-SERVICES; SOCIAL CARE; CO-CREATION; TELECARE; INFORMATION; TELEHEALTH;

D O I：

10.1080/09540962.2021.1992123

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

Technology-enabled care services (TECS) are primarily provided in the UK as a public service, using public funds and national systems of health and care. The delivery of such services, however, is increasingly market orientated and subject to many challenges. The authors draw on the literature and case study evidence, to explore the value propositions and value co-creation within TECS, highlighting the challenges and obstacles, as well as possible ways forward.

引用

页码：210 / 220

页数：11

共 19 条

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