Automatic Question Answering System for Consumer Products

被引：1

作者：

Yoon, Seunghyun ^{[1
,3
]}

Sundar, Mohan ^{[2
]}

Gupta, Abhishek ^{[2
]}

Jung, Kyomin ^{[1
,4
]}

机构：

[1] Seoul Natl Univ, Dept Elect & Comp Engn, Seoul, South Korea

[2] Samsung R&D Inst India, Bangalore, Karnataka, India

[3] Samsung Software R&D Ctr, Seoul, South Korea

[4] Seoul Natl Univ, Automat & Syst Res Inst, Seoul, South Korea

来源：

PROCEEDINGS OF SAI INTELLIGENT SYSTEMS CONFERENCE (INTELLISYS) 2016, VOL 2 | 2018年 / 16卷

关键词：

Question answering; Natural language processing; Information retrieval;

D O I：

10.1007/978-3-319-56991-8_78

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

In this paper, we present a novel automatic question answering system being the first research to deal with various types of user questions in consumer electronics domain. We gathered more than 185,000 actual data pairs and 50,000 data triples from Samsungs official web site and a crowd question answering web site in order to provide proper answers to user queries. With this system, users can resolve their problems in using consumer electronic gadgets at any time with a guaranteed response time and answer quality by simply asking questions to the system in a natural language form. The system architecture and test results are addressed in the paper.

引用

页码：1012 / 1016

页数：5

共 7 条

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