Internet training for nurse aides to prevent resident aggression

Objectives: Evaluate Internet training to help nurse aides decrease resident aggression. Design: Randomized treatment and control design; pre-post assessment. Setting: The study was conducted entirely on the Internet. Participants: Nurse aides; N = 62. Intervention: Internet-based interactive training using video modeling and mastery learning instructional design. Measurements: Video situations testing and assessment of psychosocial constructs associated with behavior change; follow-up interviews with a sample of treatment participants. Results: MANCOVA analysis showed positive results (P =.001) for knowledge, attitudes, self-efficacy, and behavioral intention, with large effect sizes; it was well received by the users. Conclusions: Interactive training is an effective approach to shaping appropriate staff reactions to aggressive resident behaviors. The training can effectively be delivered on the Internet. In this research, it was both valued and well received by study participants.