How does leadership affect information systems success? The role of transformational leadership

被引：42

作者：

Cho, Jeewon ^{[1
]}

Park, Insu ^{[2
]}

Michel, John W. ^{[3
]}

机构：

[1] Oregon State Univ, Coll Business, Corvallis, OR 97331 USA

[2] Univ Memphis, Dept Management Informat Syst, Fogelman Coll Business & Econ, Memphis, TN 38152 USA

[3] Towson Univ, Dept Management, Coll Business & Econ, Towson, MD 21252 USA

来源：

INFORMATION & MANAGEMENT | 2011年 / 48卷 / 07期

关键词：

Transformational leadership; Information systems success; Perceived organizational support; Systems self-efficacy; Structural equation modeling; PERCEIVED ORGANIZATIONAL SUPPORT; SUPERVISOR SUPPORT; PERFORMANCE; EXCHANGE; EFFICACY;

D O I：

10.1016/j.im.2011.07.003

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

We examined the positive impact of transformational leadership on IS success in organizations via two psychological mechanisms of system users'-perceived organizational support and systems self-efficacy. Our conceptual model was assessed using a sample of 251 employees from a multi-national bank in Korea. Overall, our results supported the hypothesized relationships: transformational leadership was positively related to system users' IS success, and both perceived organizational support and systems self-efficacy of the system users mediated the relationship between transformational leadership and IS success. The results call for manager's attention to the importance of transformational leadership development in organizations. (C) 2011 Elsevier B.V. All rights reserved.

引用

页码：270 / 277

页数：8

共 24 条

[1] A critical review of end-user information system satisfaction research and a new research framework
Au, N
Ngai, EWT
Cheng, TCE
[J]. OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE, 2002, 30 (06): : 451 - 478
[2] Transformational leadership and organizational commitment: mediating role of psychological empowerment and moderating role of structural distance
Avolio, BJ
Zhu, WC
Koh, W
Bhatia, P
[J]. JOURNAL OF ORGANIZATIONAL BEHAVIOR, 2004, 25 (08) : 951 - 968
[3] Negative self-efficacy and goal effects revisited
Bandura, A
Locke, EA
[J]. JOURNAL OF APPLIED PSYCHOLOGY, 2003, 88 (01) : 87 - 99
[4] Bass B.M., 1997, FULL RANGE LEADERSHI
[5] Predicting unit performance by assessing transformational and transactional leadership
Bass, BM
Avolio, BJ
Jung, DI
Berson, Y
[J]. JOURNAL OF APPLIED PSYCHOLOGY, 2003, 88 (02) : 207 - 218
[6] Are transformational leaders fair? A multi-level study of transformational leadership, justice perceptions, and organizational citizenship behaviors
Cho, Jeewon
Dansereau, Fred
[J]. LEADERSHIP QUARTERLY, 2010, 21 (03) : 409 - 421
[7] Social exchange theory: An interdisciplinary review
Cropanzano, R
Mitchell, MS
[J]. JOURNAL OF MANAGEMENT, 2005, 31 (06) : 874 - 900
[8] The DeLone and McLean model of information systems success: a ten-year update
DeLone, WH
McLean, ER
[J]. JOURNAL OF MANAGEMENT INFORMATION SYSTEMS, 2003, 19 (04) : 9 - 30
[9] EISENBERGER R, 1986, J APPL PSYCHOL, V71, P500, DOI 10.1037/0021-9010.71.3.500
[10] Perceived supervisor support: Contributions to perceived organizational support and employee retention
Eisenberger, R
Stinglhamber, F
Vandenberghe, C
Sucharski, IL
Rhoades, L
[J]. JOURNAL OF APPLIED PSYCHOLOGY, 2002, 87 (03) : 565 - 573

← 1 2 3 →