What will happen to my mom? A grounded theory on nurses' support of relatives' end-of-life decision-making process for residents living with dementia in long-term care homes

Background Relatives of an older person living in a long-term care home with advanced-stage dementia must often make important and difficult decisions, including ones that impact the resident's end-of-life. Healthcare professionals must support them in this decision-making process. The aim of this study was to propose a theory on nurses' support of relatives who make end-of-life decisions for a resident living with dementia in a long-term care home. Method A constructivist grounded theory approach was used, with a theoretical sample of nine nurses and 10 relatives whom we met for face-to-face interviews. Three documents on end-of-life care, which were available in the study setting, were also included. The analysis was carried out using the method proposed by Charmaz. Findings The findings highlight the importance of building a strong and trusting relationship between nurses and relatives. Furthermore, exploring the refusal of palliative or end-of-life care, supporting relatives' need to witness firsthand the condition of the person living with dementia, and education at a "good" time are useful interventions that nurses can make to support relatives' decision-making. Conclusion Better support of relatives in end-of-life decision-making improves the well-being of relatives and older people living with dementia alike.