Commitment in auditor-client relationships: antecedents and consequences

被引:71
作者
de Ruyter, K [1 ]
Wetzels, M [1 ]
机构
[1] Maastricht Univ, Fac Econ & Business Adm, NL-6200 MD Maastricht, Netherlands
关键词
D O I
10.1016/S0361-3682(98)00008-7
中图分类号
F8 [财政、金融];
学科分类号
0202 ;
摘要
It has been pointed out that the construct of commitment plays a central role in business relationships. This article draws on the relationship marketing literature in order to construct a framework that can be used to investigate what motivates clients to continue their relationship with an audit firm. The results from an empirical study provide evidence for existence of a number of antecedents and consequences of commitment in auditor-client relationships. It is shown that particularly affective commitment plays an important role in these relationships. (C) 1998 Elsevier Science Ltd. All rights reserved.
引用
收藏
页码:57 / 75
页数:19
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