Strategic-Decision Quality in Public Organizations: An Information Processing Perspective

被引：37

作者：

George, Bert ^{[1
]}

Desmidt, Sebastian ^{[1
]}

机构：

[1] Univ Ghent, Strateg Management, Fac Econ & Business Adm, Ghent, Belgium

来源：

ADMINISTRATION & SOCIETY | 2018年 / 50卷 / 01期

关键词：

rational planning; decision making; strategic planning; performance measurement; performance management; procedural justice; PERFORMANCE INFORMATION; MUNICIPAL-GOVERNMENT; EMPIRICAL-ASSESSMENT; METHOD BIAS; MANAGEMENT; TRUST; CONFLICT; SECTOR; FUTURE; IMPLEMENTATION;

D O I：

10.1177/0095399716647153

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

This study draws on information processing theory to investigate predictors of strategic-decision quality in public organizations. Information processing theory argues that (a) rational planning practices contribute to strategic-decision quality by injecting information into decision making and (b) decision makers contribute to strategic-decision quality by exchanging information during decision making. These assumptions are tested upon 55 Flemish pupil guidance centers. Rational planning practices are operationalized as strategic planning, performance measurement, and performance management. Information exchange by decision makers during decision making is operationalized as procedural justice of the decision-making process. Results suggest that procedural justice, strategic planning, and performance management contribute to strategic-decision quality while performance measurement does not.

引用

页码：131 / 156

页数：26

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