Exploring factors influencing students' continuance intention to use the learning management system (LMS): a multi-perspective framework

被引:102
作者
Ashrafi, Amir [1 ]
Zareravasan, Ahad [2 ]
Rabiee Savoji, Sogol [3 ]
Amani, Masoumeh [1 ]
机构
[1] Allameh Tabatabai Univ, Fac Management & Accounting, Dept Ind Management, Tehran, Iran
[2] Masaryk Univ, Dept Corp Econ, Fac Econ & Adm, Brno, Czech Republic
[3] Mehralborz Univ, Fac Informat Technol, Dept Informat Technol Engn, Tehran, Iran
关键词
Expectation-confirmation model (ECM); learning management system (LMS); partial least squares (PLS); perceived enjoyment; subjective norm; technology acceptance model (TAM); EXPECTATION-CONFIRMATION MODEL; INFORMATION-TECHNOLOGY; SOCIAL-INFLUENCE; CUSTOMER SATISFACTION; ADOPTION; ACCEPTANCE; BEHAVIOR; SUCCESS; USAGE; SERVICE;
D O I
10.1080/10494820.2020.1734028
中图分类号
G40 [教育学];
学科分类号
040101 ; 120403 ;
摘要
In the last decades, universities and higher education institutes have widely employed a learning management system (LMS) to monitor and manage electronic learning and teaching. Contrary to the significant role of LMS in educational settings, most research has focused on initial acceptance, and few attempts have been made to investigate factors influencing students' continuance intention to use LMS. The present study is an effort towards this research direction by proposing an integrated model of expectation-conformation model (ECM), technology acceptance model (TAM), social influence (subjective norm), and perceived enjoyment (hedonic value). The proposed model is tested using statistical data from 153 university students from Mehralborz University (MAU), Tehran, Iran. To verify the proposed theoretical model, we ran partial least squares (PLS)/ structured equation modeling (SEM). The findings of this study reveal that the perceived usefulness is the strongest predictor of students' continuance intention. Surprisingly, our results also indicate that students' attitudes toward LMS and their satisfaction level exert no significant influence on continuance intention. The implications of this study and its limitations are also discussed.
引用
收藏
页码:1475 / 1497
页数:23
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