Safety culture in emergency medicine: An exploratory qualitative study

被引:5
|
作者
Alshyyab, Muhammad Ahmed [1 ]
Borkoles, Erika [2 ]
Albsoul, Rania Ali [3 ]
Kinnear, Frances B. [4 ,5 ]
FitzGerald, Gerard [6 ]
机构
[1] Jordan Univ Sci & Technol, Fac Med, Dept Publ Hlth & Community Med, Irbid, Jordan
[2] Griffith Univ, Sch Med, Gold Coast Campus, Southport, Qld, Australia
[3] Univ Jordan, Sch Med, Dept Family & Community Med, Amman, Jordan
[4] Prince Charles Hosp, Emergency Dept, Brisbane, Qld, Australia
[5] Univ Queensland, Brisbane, Qld, Australia
[6] Queensland Univ Technol QUT, Sch Publ Hlth & Social Work, Brisbane, Qld, Australia
来源
INTERNATIONAL JOURNAL OF RISK & SAFETY IN MEDICINE | 2022年 / 33卷 / 04期
关键词
Emergency department; patient safety culture; patient safety; quality health care; ADVERSE EVENTS; HEALTH; INTERVIEWS; HOSPITALS; CONTEXT;
D O I
10.3233/JRS-210031
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
BACKGROUND: Safety culture in Emergency Departments (EDs) requires special attention due to unique operational feature of the ED environment. Which may influence a culture of patients' safety in the ED. OBJECTIVE: To identify the factors that influence patient safety culture in EDs. METHODS: A qualitative study using semi-structured interviews with 12 ED staff was carried out in two Australian EDs. The data was thematically analysed to identify and describe the factors perceived by staff as influencing patient safety culture. RESULTS: The findings revealed four super-ordinate themes and 19 categories. The themes were the following: (1) Environmental and Organisational; (2) Healthcare Professional (3) Managerial factors; and (4) Patients factors. CONCLUSIONS: Safety culture in the ED is influenced by complex set of factors. The results of this study may help ED workers with improving patient safety culture and healthcare quality in the ED.
引用
收藏
页码:365 / 383
页数:19
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