Branding destination co-creatively: A case study of tourists' involvement in the naming of a local attraction

被引:35
作者
Kim, Hany [1 ]
Stepchenkova, Svetlana [2 ]
Babalou, Vahideh [3 ]
机构
[1] Mt St Vincent Univ, Dept Business Adm & Tourism & Hospitality Managem, McCain Ctr 406A,166 Bedford Highway, Halifax, NS B3M 2J6, Canada
[2] Univ Florida, Dept Tourism Recreat & Sport Management, 312 Florida Gym,POB 118208, Gainesville, FL 32611 USA
[3] Univ Florida, Dept Tourism Recreat & Sport Management, 206G Florida Gym,POB 118208, Gainesville, FL 32611 USA
关键词
Brand co-creation; Brand name; Case study; Consensus seeking; Destination branding; Tourist attraction; EQUITY DIMENSIONS; EXPERIENCE; CONSUMPTION; SERVICE; PLACE;
D O I
10.1016/j.tmp.2018.09.003
中图分类号
F [经济];
学科分类号
02 ;
摘要
Destination branding has grown as a powerful marketing tool that helps a tourist destination distinguish itself from its competitors. This study showcases the branding process of a local attraction in Florida, USA, from the theoretical perspective of value co-creation. The attraction's owners, managers, tourism researchers, and, most importantly, actual and potential visitors were involved in this co-creative re-branding process. Beyond the immediate value of the study outcomes specific to this particular attraction, the case study offers a feasible model of co-creative destination branding which actively involves the perspectives of destination consumers. The study also demonstrates and offers some innovative methodological approaches in data collection and analysis that may assist decision-making within the co-creation research framework.
引用
收藏
页码:189 / 200
页数:12
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