Implementation of blended learning in a higher education institution in Albania: an analysis of factors that affect students' learning experience

All levels of education, and especially higher education institutions, are transforming their methods to follow the dynamics of technology and labour market demands. Blended learning is emerging as an effective and low-risk strategy to improve quality, as well as to make education more accessible. This research aims to discuss the introduction of blended learning in a higher education institution in Albania, and to examine the effect of the blended approach in students' learning experience, focusing on their satisfaction from both online and traditional elements of a course. The results show that satisfaction from online components has an important impact on students' learning experience in a larger proportion those classroom components.