Conversation-Based School Building Inspection Support System

被引:7
作者
Tsai, Meng-Han [1 ,2 ]
Chan, Hao-Yung [1 ]
Liu, Liang-Yuan [1 ]
机构
[1] Natl Taiwan Univ Sci & Technol, Dept Civil & Construct Engn, Taipei 10607, Taiwan
[2] 43 Keelung Rd,Sec 4, Taipei 10607, Taiwan
来源
APPLIED SCIENCES-BASEL | 2020年 / 10卷 / 11期
关键词
conversation-based; building inspection; computer-aided maintenance; chatbot; conversational agent; data visualization; decision support; human-computer interaction;
D O I
10.3390/app10113739
中图分类号
O6 [化学];
学科分类号
0703 ;
摘要
A conversation-based system is proposed for supporting assessors in performing existing school building inspections. School building safety is a pressing issue; however, some difficulties in the overall process require solutions or improvements, including the complexity of building inspection tasks, the restrictions posed by the paperwork process, and the ineffectiveness of the management of existing school building inspections. In this study, we developed a conversation-based building inspection support system to reduce such problems, with the proposed system notifying and guiding assessors to complete building inspections, combined with a dashboard for managers to consume reports to determine whether further assessments or retrofits are required. The process of school building inspections was digitalized, with a chatbot implemented that features notifications either according to a routine inspection schedule or postseismic events, a conversation-based interface for guiding nonprofessional assessors, the integration of intuitive activation of inspections after receiving notifications, the use of multimedia to show damage directly without the possibility of mistakes, and data visualization for supporting managerial decision-making to enhance the quality and accuracy of budget allocation.
引用
收藏
页数:14
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