Attitudes and perceptions of outpatients towards adoption of telemedicine in healthcare during COVID-19 pandemic

被引:14
作者
Naik, Nithesh [1 ,2 ]
Ibrahim, Sufyan [2 ,3 ]
Sircar, Sumedha [3 ]
Patil, Vathsala [4 ]
Hameed, Belthangady Monu Zeeshan [5 ]
Rai, Bhavan Prasad [2 ,6 ]
Chlosta, Piotr [7 ]
Somani, Bhaskar K. [2 ,8 ]
机构
[1] Manipal Acad Higher Educ, Manipal Inst Technol, Dept Mech & Mfg Engn, Manipal, Karnataka, India
[2] iTRUE Int Training & Res Urooncol & Endourol Grp, Manipal, Karnataka, India
[3] Manipal Acad Higher Educ, Kasturba Med Coll Manipal, Manipal, Karnataka, India
[4] Manipal Acad Higher Educ, Manipal Coll Dent Sci, Dept Oral Med & Radiol, Manipal, Karnataka, India
[5] Father Muller Med Coll, Dept Urol, Mangalore, Karnataka, India
[6] Freeman Rd Hosp, Dept Urol, Newcastle, NSW, Australia
[7] Jagiellonian Univ Krakow, Dept Urol, Krakow, Poland
[8] Univ Hosp Southampton NHS Trust, Dept Urol, Southampton, Hants, England
关键词
COVID-19; Healthcare delivery; Perception; Telehealth; Telemedicine; LEGAL;
D O I
10.1007/s11845-021-02729-6
中图分类号
R5 [内科学];
学科分类号
1002 ; 100201 ;
摘要
Background Asia is home to a burgeoning market for telemedicine with the availability of cheaper smartphones and internet services. Due to a rise in telemedicine use by doctors and patients, it is imperative to understand the perception of patients towards the adoption of telemedicine, the availability of telemedicine to the general population, the frequency with which patients avail these services, and the motivation or apprehensions in using them, especially during the COVID-19 pandemic. Aims The study is performed to understand the behavioral attitude and perceptions of the population regarding telemedicine and, in doing so, make services more user-friendly for patients. Methods A total of 1170 participants were surveyed using a structured online questionnaire to assess the perceptions towards the adoption of telemedicine in healthcare delivery services. Multivariate analysis was performed to identify key variables of knowledge and attitude affecting the utilization of telemedicine. Results Of the total respondents, 35.3% of patients never encountered telemedicine before and 26.9% did not come across telemedicine even during the COVID-19 pandemic. Conclusion Understanding the perceptions of patients, using targeted health education, positive communication, and behavioral modifications, is the key factor to be addressed to mitigate the apprehensions towards telemedicine and improve the utilization of the services.
引用
收藏
页码:1505 / 1512
页数:8
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