Factors influencing nurse absenteeism in a general hospital in Durban, South Africa

被引:38
作者
Mudaly, P. [1 ]
Nkosi, Z. Z. [2 ]
机构
[1] Univ KwaZulu Natal, Sch Nursing, ZA-4001 Durban, South Africa
[2] Univ S Africa, Dept Hlth Studies, ZA-0001 Pretoria, South Africa
关键词
absenteeism; nurse; nurse manager; organisation; work environment; PREDICTORS;
D O I
10.1111/jonm.12189
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
AimTo establish reasons for absenteeism amongst professional nurses, enrolled nurses and enrolled nurse auxiliaries in a general hospital in Durban, in order to recommend strategies that could decrease absenteeism. BackgroundNurses endure increased workload, resulting in burnout and absenteeism in workplace environments that already suffer staff shortages. MethodThis study was a quantitative, non-experimental survey. The study population consisted of 60 nurses, including professional and enrolled nurses and enrolled nurse auxiliaries. The survey consisted of closed-ended questions to options of agree' and disagree' and an open-ended section. ResultFamily matters, lack of motivation to attend work, illness, finance, favouritism, unfriendly nurse managers, long work hours, increased workload, unsatisfactory work conditions, lack of equipment, unfair promotions and selection of nurses for training, staff shortages, lack of a reward system and incoherent decision-making caused nurse absenteeism. ConclusionPersonal, professional and organisational factors may cause nurse absenteeism, crippling the health sector further against the backdrop of human and mechanical resource shortage. Implications for nursing managementNurse managers have an important role in reducing absenteeism by addressing the employees' concerns, which can lead to productivity, increased staff morale, decreased medical hazards and satisfied patients.
引用
收藏
页码:623 / 631
页数:9
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