Consumers' perceptions of corporate social responsibilities: A cross-cultural comparison

被引:571
作者
Maignan, I [1 ]
机构
[1] Univ Groningen, Fac Management & Org, NL-9700 AV Groningen, Netherlands
关键词
corporate benevolence; corporate citizenship; corporate ethics; corporate social responsibility; cross-cultural research; socially responsible consumer behavior;
D O I
10.1023/A:1006433928640
中图分类号
F [经济];
学科分类号
02 ;
摘要
Based on a consumer survey conducted in France, Germany, and the U.S., the study investigates consumers' readiness to support socially responsible organizations and examines their evaluations of the economic, legal, ethical, and philanthropic responsibilities of the firm. French and German consumers appear more willing to actively support responsible businesses than their U.S. counterparts. While U.S. consumers value highly corporate eco-nomic responsibilities, French and German consumers are most concerned about businesses conforming with legal and ethical standards. These findings provide useful guidance for the efficient management of social responsibility initiatives across borders and for further academic inquiries.
引用
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页码:57 / 72
页数:16
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