Service management platform: The next step in management tools

被引：0

作者：

Rodosek, GD ^{[1
]}

机构：

[1] Leibniz Supercomp Ctr, Munich Network Management Team, D-80333 Munich, Germany

来源：

SERVICES MANAGEMENT IN INTELLIGENT NETWORKS, PROCEEDINGS | 2000年 / 1960卷

关键词：

D O I：

暂无

中图分类号：

TP301 [理论、方法];

学科分类号：

081202 ;

摘要：

IT service management is a new, upcoming area of research with several new challenges to cope with. The paper uses a systematic approach to identify new requirements to service management and analyzes some of them more precisely. As a result of the discussion, the introduction of a service management platform is motivated. The architecture of a service management platform is specified as wen as the integration aspect discussed on a fault management scenario.

引用

页码：59 / 70

页数：12