Impact of Government Capacity and E-Government Performance on the Adoption of E-Government Services

被引：37
作者：
Mensah, Isaac Kofi [1 ]
机构：
[1] JiangXi Univ Sci & Technol, Sch Econ & Management, 86 Hongqi Ave, Ganzhou 341000, Jiangxi, Peoples R China
来源：
INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION | 2020年 / 43卷 / 04期
关键词：
E-government; e-government services; government capacity; e-government performance; Technology Acceptance Model; TECHNOLOGY ACCEPTANCE MODEL; USER ACCEPTANCE; E-HEALTH; TAM; DETERMINANTS; READINESS; INTENTION; CONSUMERS;
D O I：
10.1080/01900692.2019.1628059
中图分类号：
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要：
This study explored the impact of government capacity and e-government performance on the adoption of e-government services by integrating it into the Technology Acceptance Model (TAM). The results showed that both government capacity and government performance were significant determinants of the perceived usefulness of e-government services. Also, government capacity was revealed to positively predict e-government performance. In addition, perceived usefulness of e-government services was found to be a significant predictor of the intention to recommend the adoption of e-government services. The implications of these findings on the implementation of e-government are discussed.
引用
收藏
页码：303 / 311
页数：9
相关论文
共 49 条
  • [1] Developing a General Extended Technology Acceptance Model for E-Learning (GETAMEL) by analysing commonly used external factors
    Abdullah, Fazil
    Ward, Rupert
    [J]. COMPUTERS IN HUMAN BEHAVIOR, 2016, 56 : 238 - 256
  • [2] Examining adoption of mobile internet in Saudi Arabia: Extending TAM with perceived enjoyment, innovativeness and trust
    Alalwan, Ali Abdallah
    Baabdullah, Abdullah M.
    Rana, Nripendra P.
    Tamilmani, Kuttimani
    Dwivedi, Yogesh K.
    [J]. TECHNOLOGY IN SOCIETY, 2018, 55 : 100 - 110
  • [3] Patient Acceptance of e-Health Services in Saudi Arabia: An Integrative Perspective
    AlBar, Adnan Mustafa
    Hoque, Md Rakibul
    [J]. TELEMEDICINE AND E-HEALTH, 2019, 25 (09) : 847 - 852
  • [4] Alotaibi R, 2017, INT J ADV COMPUT SC, V8, P200
  • [5] Alryalat MAA, 2017, INT J ELECTRON GOV R, V13, P47, DOI 10.4018/IJEGR.2017040103
  • [6] [Anonymous], 2008, ELECT GOVT DEV COUNT
  • [7] Integrating TAM, TPB and TOE frameworks and expanding their characteristic constructs for e-commerce adoption by SMEs
    Awa, Hart Okorie
    Ojiabo, Ojiabo Ukoha
    Emecheta, Bartholomew Chinweuba
    [J]. JOURNAL OF SCIENCE AND TECHNOLOGY POLICY MANAGEMENT, 2015, 6 (01) : 76 - 94
  • [8] Mobile payments adoption by US consumers: an extended TAM
    Bailey, Ainsworth Anthony
    Pentina, Iryna
    Mishra, Aditya Shankar
    Ben Mimoun, Mohammed Slim
    [J]. INTERNATIONAL JOURNAL OF RETAIL & DISTRIBUTION MANAGEMENT, 2017, 45 (06) : 626 - 640
  • [9] Biucky S.T., 2017, INT J ELECT COMMERCE, V8, P173, DOI [DOI 10.7903/IJECS.1538, 10.7903/ijecs.1538]
  • [10] Bwalya K., 2017, J E GOVT STUDIES BES, V2017,1-16
12345