Impact of Government Capacity and E-Government Performance on the Adoption of E-Government Services

被引：42

作者：

Mensah, Isaac Kofi ^{[1
]}

机构：

[1] JiangXi Univ Sci & Technol, Sch Econ & Management, 86 Hongqi Ave, Ganzhou 341000, Jiangxi, Peoples R China

来源：

INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION | 2020年 / 43卷 / 04期

关键词：

E-government; e-government services; government capacity; e-government performance; Technology Acceptance Model; TECHNOLOGY ACCEPTANCE MODEL; USER ACCEPTANCE; E-HEALTH; TAM; DETERMINANTS; READINESS; INTENTION; CONSUMERS;

D O I：

10.1080/01900692.2019.1628059

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

This study explored the impact of government capacity and e-government performance on the adoption of e-government services by integrating it into the Technology Acceptance Model (TAM). The results showed that both government capacity and government performance were significant determinants of the perceived usefulness of e-government services. Also, government capacity was revealed to positively predict e-government performance. In addition, perceived usefulness of e-government services was found to be a significant predictor of the intention to recommend the adoption of e-government services. The implications of these findings on the implementation of e-government are discussed.

引用

页码：303 / 311

页数：9

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