Development of an extended enterprise performance measurement system

被引：57
|
作者：
Folan, P [1 ]
Browne, J [1 ]
机构：
[1] Natl Univ Ireland, Comp Integrated Mfg Res Unit, Galway, Ireland
来源：
PRODUCTION PLANNING & CONTROL | 2005年 / 16卷 / 06期
关键词：
extended enterprise; performance measurement; intra-organisational performance measurement; inter-organisational performance measurement; balanced scorecard;
D O I：
10.1080/09537280500112355
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
This paper discusses the development of a performance measurement system specifically designed for the requirements of the extended enterprise, via two performance measurement frameworks: the structural extended enterprise balanced scorecard and the procedural framework for the selection and implementation of measures. The extended enterprise balanced scorecard offers a four-perspective framework, implemented at each node, that provides a generic structure for the management of performance measures in the extended enterprise; while the procedural framework operates at both the local and holistic levels, to provide a step-by-step generic process towards performance measure selection and implementation. When combined, the two frameworks produce the basic extended enterprise performance measurement ( EEPM) system, which was subsequently tested at a first-tier supplier in the European automotive industry. The characteristics of the extended enterprise are taken as a given starting point, and the paper concludes by pointing out the need for extended enterprise performance management to balance the developments outlined here.
引用
收藏
页码：531 / 544
页数：14
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