Consumer-brand relationships in sports products and repurchase intention An application of the investment model

被引:0
作者
Chiu, Weisheng [1 ]
Won, Doyeon [2 ]
机构
[1] Yonsei Univ, Dept Sport & Leisure Studies, Seoul, South Korea
[2] Yonsei Univ, Dept Sport & Leisure Studies, Sport Management, Seoul, South Korea
关键词
Consumer-brand relationship; Brand commitment; Repurchase intention; Investment model; Investment size; Quality of alternatives; SWITCHING COSTS; COMMITMENT; LOYALTY; SATISFACTION; ANTECEDENTS; MANAGEMENT; DETERMINANTS; ALTERNATIVES; ASSOCIATIONS; METAANALYSIS;
D O I
10.1108/IJSMS-08-2016-013
中图分类号
F [经济];
学科分类号
02 ;
摘要
Purpose - The purpose of this paper is to examine the key determinants of brand commitment in sports products based on the investment model and seeks to predict consumers' repurchase intention. Design/methodology/approach - Data from a survey questionnaire (n = 247) were analysed primarily using structural equation modelling techniques. Findings - The results support the investment model's hypothesis that brand commitment is weakened by the quality of alternative options but strengthened by consumers' satisfaction with and investment in the brand. Moreover, brand commitment had a positive influence on consumers' repurchase intention. Originality/value - Using the investment model of commitment processes, the study provides useful information on consumer- brand relationships and repurchase intention.
引用
收藏
页码:243 / 259
页数:17
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