Modelling high-tech product life cycles with short-term demand information: a case study

Increasing competition and volatile conditions in high-tech markets result in shortening product life cycles with non-cyclic demand patterns. This study illustrates the use of a demand-characterisation approach that models the underlying shape of product demands in these markets. In the approach, a Bayesian-update procedure combines the demand projections obtained from historical data with the short-term demand information provided from demand leading indicators. The goal of the Bayesian procedure is to improve the accuracy and reduce the variation of historical data-based demand projections. This paper discusses the implementation experience of the proposed approach at a semiconductor-manufacturing company; the key test results are presented using product families introduced over the last few years with a comparison to real-world benchmark demand forecasts. Journal of the Operational Research Society (2011) 62, 425-432. doi:10.1057/jors.2010.89 Published online 21 July 2010