Changing Information Management in Product-Service System PLM: Customer-Oriented Strategy

被引:4
作者
Smirnov, Alexander [1 ,2 ]
Shilov, Nikolay [1 ,2 ]
Oroszi, Andreas [3 ]
Sinko, Mario [3 ]
Krebs, Thorsten [4 ]
机构
[1] SPIIRAS, St Petersburg, Russia
[2] ITMO Univ, St Petersburg, Russia
[3] Festo AG & Co, Esslingen, Germany
[4] Encoway GmbH, Bremen, Germany
来源
PRODUCT LIFECYCLE MANAGEMENT AND THE INDUSTRY OF THE FUTURE | 2017年 / 517卷
基金
俄罗斯基础研究基金会;
关键词
Customer-oriented view; Application view; Product-service-system; Strategy; Information management; KNOWLEDGE MANAGEMENT;
D O I
10.1007/978-3-319-72905-3_62
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
Increasing competition and appearance of new information and communication technologies makes companies to introduce new production and marketing models. The paper shares the experiences of improving PLM information management at an automation equipment manufacturer caused by implementation of product-service systems and their customer-driven configuration. Though the research results are based on the analysis of one company, the presented work can give significant input to achieve benefits for component manufacturers that tend to become system vendors in general.
引用
收藏
页码:701 / 709
页数:9
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