Optimal maintenance policy and length of extended warranty within the life cycle of products

被引:47
作者
Chang, Wen Liang [1 ]
Lin, Jyh-Horng [2 ]
机构
[1] Cardinal Tien Coll Healthcare & Management, Dept Informat Management, Taipei, Taiwan
[2] Natl Chengchi Univ, Dept Management Informat Syst, Taipei, Taiwan
关键词
Preventive maintenance; Life cycle; Extended warranty; Controlled-limit; Minimal repair; Discount; OPTIMAL PREVENTIVE-MAINTENANCE; IMPERFECT MAINTENANCE; LEASED EQUIPMENT; FAILURE-RATE; REPLACEMENT; CONSUMER;
D O I
10.1016/j.camwa.2011.11.001
中图分类号
O29 [应用数学];
学科分类号
070104 ;
摘要
This paper investigates maintenance policy and length of extended warranty for repairable products from the seller's viewpoint. When the product failed within the base and extended warranty periods, product failures are rectified using minimal repair. To reduce the number of product failures, the seller performs imperfect preventive maintenance (PM) actions when the age of the product reaches a controlled-limit within the base and extended warranty periods. After the base warranty period expires, the seller gives a discount of purchasing extended warranty expense if the consumer purchases the extended warranty for products. Under this maintenance scheme, the mathematical model of profit is constructed and then the optimal controlled-limit, the number and degree of PM and the length of extended warranty are obtained such that the expected total profit is maximized for the seller. Finally, numerical examples are given to illustrate the influences of the optimal length of the extended warranty and the maintenance policy for profit model. (C) 2011 Published by Elsevier Ltd
引用
收藏
页码:144 / 150
页数:7
相关论文
共 21 条
[1]   OPTIMUM PREVENTIVE MAINTENANCE POLICIES [J].
BARLOW, R ;
HUNTER, L .
OPERATIONS RESEARCH, 1960, 8 (01) :90-100
[2]   MODELING REPAIRABLE SYSTEMS WITH FAILURE RATES THAT DEPEND ON AGE AND MAINTENANCE [J].
CHAN, JK ;
SHAW, L .
IEEE TRANSACTIONS ON RELIABILITY, 1993, 42 (04) :566-571
[3]   Optimal age for preventive replacement under a combined fully renewable free replacement with a pro-rata warranty [J].
Chien, Yu-Hung .
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS, 2010, 124 (01) :198-205
[4]   OPTIMAL NUMBER OF PERIODIC PREVENTIVE MAINTENANCE OPERATIONS UNDER WARRANTY [J].
CHUN, YH .
RELIABILITY ENGINEERING & SYSTEM SAFETY, 1992, 37 (03) :223-225
[5]   A flexible extended warranty and related optimal strategies [J].
Jack, N. ;
Murthy, D. N. P. .
JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY, 2007, 58 (12) :1612-1620
[6]   AN OPTIMAL IMPERFECT MAINTENANCE POLICY OVER A WARRANTY PERIOD [J].
JACK, N ;
DAGPUNAR, JS .
MICROELECTRONICS AND RELIABILITY, 1994, 34 (03) :529-534
[7]   Optimal preventive maintenance of leased equipment with corrective minimal repairs [J].
Jaturonnatee, J. ;
Murthy, D. N. P. ;
Boondiskulchok, R. .
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, 2006, 174 (01) :201-215
[8]   EXTENDED WARRANTIES - CONSUMER AND MANUFACTURER PERCEPTIONS [J].
KELLEY, CA ;
CONANT, JS .
JOURNAL OF CONSUMER AFFAIRS, 1991, 25 (01) :68-83
[9]   An extended warranty policy with options open to consumers [J].
Lam, Y ;
Lam, PKW .
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, 2001, 131 (03) :514-529
[10]   Consumer perceptions of extended warranties [J].
Maronick, Thomas J. .
JOURNAL OF RETAILING AND CONSUMER SERVICES, 2007, 14 (03) :224-231