The Heuristic Quality Scale

被引：9

作者：

Anganes, Amanda ^{[1
]}

Pfaff, Mark S. ^{[1
]}

Drury, Jill L. ^{[1
]}

O'Toole, Christine M. ^{[2
]}

机构：

[1] Mitre Corp, Burlington Rd, Bedford, MA 01730 USA

[2] Zoll Corp, Chelmsford, MA USA

来源：

INTERACTING WITH COMPUTERS | 2016年 / 28卷 / 05期

关键词：

human computer interaction (HCI); HCI design and evaluation methods; usability testing; heuristic evaluation; specialized heuristics; scale development; USABILITY EVALUATION METHODS;

D O I：

10.1093/iwc/iwv031

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 ;

摘要：

This paper presents the Heuristic Quality Scale (HQS), an instrument designed to assess the quality of a published heuristic set. The purpose of this instrument is 2-fold: first, to aid the evaluator in selecting between prospective specialized heuristic sets for a given evaluation; second, to suggest considerations and guidelines for the creation and publication of new heuristic sets. The HQS was developed over a series of studies evaluating and refining iterations of the instrument while also polling the user experience community at large to identify which factors truly predict the quality of a particular set of heuristics. The contribution of the HQS is that it is a low-cost heuristic evaluation (HE) to apply to heuristic sets themselves. It produces a reliable subjective measure of the quality of a heuristic set and helps the usability professional rank and compare competing options for conducting HEs.

引用

页码：584 / 597

页数：14

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