Customer and Performance Rating in QFD Using SVM Classification

In a classification problem, where each input is associated to one output. Training data is used to create a model which predicts values to the true function. SVM is a popular method for binary classification due to their theoretical foundation and good generalization performance. However, when trained with noisy data, the decision hyperplane might deviate from optimal position because of the sum of misclassification errors in the objective function. In this paper, we introduce fuzzy in weighted learning approach for improving the accuracy of Support Vector Machine (SVM) classification. The main aim of this work is to determine appropriate weighted for SVM to adjust the parameters of learning method from a given set of noisy input to output data. The performance and customer rating in Quality Function Deployment (QFD) is used as our case study to determine implementing fuzzy SVM is highly scalable for very large data sets and generating high classification accuracy.