A Critical Review of Antecedents and Consequences of Employee Loyalty Using NVIVO

Achievement of employee loyalty has become a critical task for the HR practitioner. Loyalty defines itself as being loyal, for something, or in favor of someone. When the employees do work in the favor of the organization as consider themselves fully committed towards the organization and brings the organization to the top place where the top authority wants, loyalty exists there. The purpose of this paper is to explore the antecedents of employee loyalty using NVIVO v12 software. Findings revealed that antecedents based on frequency occurrence (word frequency) and which are revolving around the word "loyalty" (word cloud) are job crafting, empowerment, enrichment, trust, job satisfaction, work-life policies. Job satisfaction is highly attributed to employee loyalty. Also, the study found theoretically organization commitment as the behavior outcome of employee loyalty.