Empirical assessment of factors influencing success of enterprise resource planning implementations

被引:48
作者
Nah, Fiona Fui-Hoon [1 ]
Islam, Zahidul
Tan, Mathew
机构
[1] Univ Nebraska, MIS, Lincoln, NE 68583 USA
[2] Independent Univ, Sch Business, Dhaka, Bangladesh
[3] Agilent Technol, George Town, Malaysia
关键词
critical success factors; enterprise resource planning; project implementation; ERP IMPLEMENTATION; BUSINESS VALUE; SYSTEMS; STRATEGY; ISSUES;
D O I
10.4018/jdm.2007100102
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Enterprise resource planning (ERP) implementations in multinational manufacturing companies have experienced various degrees of success. This article investigates factors influencing the suecess of ERP implementations in multinational manufacturing companies in the Malaysian Free Trade Zone. The results indicate that enterprise-wide communication and a project management program are key factors influencing the success of ERP implementations, while other factors such as top management support as well as teamwork and composition are not as critical to the outcome. Organizational culture is a moderator of the relationships between enterprise-wide communication, a project management program, and the success of ERP implementations.
引用
收藏
页码:26 / 50
页数:25
相关论文
共 50 条
[21]   The Core Critical Success Factors in Implementation of Enterprise Resource Planning Systems [J].
Hanafizadeh, Payam ;
Gholami, Roya ;
Dadbin, Shabnam ;
Standage, Nicholas .
INTERNATIONAL JOURNAL OF ENTERPRISE INFORMATION SYSTEMS, 2010, 6 (02) :82-111
[22]   Evaluation of Critical Success Factors for Enterprise Resource Planning Implementation Using Quantitative Methods in Agricultural Processing Companies [J].
Kouriati, Asimina ;
Moulogianni, Christina ;
Kountios, Georgios ;
Bournaris, Thomas ;
Dimitriadou, Eleni ;
Papadavid, George .
SUSTAINABILITY, 2022, 14 (11)
[23]   Successful enterprise resource planning implementation: taxonomy of critical factors [J].
Dezdar, Shahin ;
Sulaiman, Ainin .
INDUSTRIAL MANAGEMENT & DATA SYSTEMS, 2009, 109 (8-9) :1037-1052
[24]   Critical Success Factors of Enterprise Resource Planning Implementation in Construction: Case of Taiwan [J].
Chang, Chi-Kao ;
Fang, Min-Yuan .
2017 5TH INTERNATIONAL SYMPOSIUM ON COMPUTATIONAL AND BUSINESS INTELLIGENCE (ISCBI), 2017, :116-120
[25]   Comparison of Factors Affecting Enterprise Resource Planning System Success in the Middle East [J].
Alzoubi, Mand M. ;
Snider, Dallas H. .
INTERNATIONAL JOURNAL OF ENTERPRISE INFORMATION SYSTEMS, 2020, 16 (04) :17-38
[26]   Risk assessment for enterprise resource planning (ERP) system implementations: a fault tree analysis approach [J].
Zeng, Yajun ;
Skibniewski, Miroslaw J. .
ENTERPRISE INFORMATION SYSTEMS, 2013, 7 (03) :332-353
[27]   The critical success factors (CSFs) for Enterprise Software contract negotiations An empirical analysis [J].
Palanisamy, Ramaraj ;
Verville, Jacques ;
Taskin, Nazim .
JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT, 2015, 28 (01) :34-59
[28]   Spotting the Critical Success Factors of Enterprise Resource Planning Implementation in the Context of Public Higher Education Sector [J].
Abu Madi, Abdallah ;
Ayoubi, Rami M. ;
Alzbaidi, Mohammad .
INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION, 2024, 47 (02) :73-89
[29]   Factors of data infrastructure and resource support influencing the integration of business intelligence into enterprise resource planning systems [J].
Shen, Chien-Wen .
International Journal of Intelligent Information and Database Systems, 2015, 9 (01) :1-14
[30]   Conceptualizing Dimensions of Enterprise Resource Planning Systems Success: A SocioTechnical Perspective [J].
Nair, Jessy ;
Reddy, D. Bhanu Sree ;
Samuel, Anand A. .
INTERNATIONAL JOURNAL OF ENTERPRISE INFORMATION SYSTEMS, 2014, 10 (01) :53-75