Technology Transfer Evaluation: Driving Organizational Changes Through a Hierarchical Scoring Model

Innovation is seen today as an indispensable practice if an organization wishes to achieve competitive advantage and sustainable success in the marketplace. The development of new products and services and new technologies that enable those products and services seem to be the crown jewel of innovation. The management of these technologies, more specifically the process through which technologies are transferred, has been the focus of scholarly debates and studies for several decades. Currently, there are no quantitative, comprehensive, and easily applicable models in the literature that researchers and practitioners can use to assess organizations' technology transfer capabilities. This article has sought to delineate important factors and perspectives applicable to technology transfer, and to use those in order to assess an organization's capabilities, through the application of a hierarchical decision modeling model to create a technology transfer score. The research model is applied to a utility company in the Pacific Northwest of the United States, and the results provide insights on how to measure and interpret technology transfer capabilities as well as a starting point for technology managers to improve those capabilities.