Use of Social Media by the German police: The case of Munich

被引：0

作者：

Akkaya, Cigdem ^{[1
]}

Fedorowicz, Jane ^{[2
]}

Krcmar, Helmut ^{[1
]}

机构：

[1] Tech Univ Munich, Munich, Germany

[2] Bentley Univ, Waltham, MA 02452 USA

来源：

PROCEEDINGS OF THE 19TH ANNUAL INTERNATIONAL CONFERENCE ON DIGITAL GOVERNMENT RESEARCH (DGO 2018): GOVERNANCE IN THE DATA AGE | 2018年

关键词：

Social media; e-government; police; information sharing; Twitter; Facebook; emergency; Germany; Munich; STRATEGIES;

D O I：

10.1145/3209281.3209396

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

We examine the use of Twitter and Facebook by the Munich police department to analyze their actions and the reactions of the public community who follow them during routine and emergency situations. We explain usage patterns based upon media dependency theory, and demonstrate the range of dissemination strategies they adopt in various settings. This case comprises an early study of the social media use in the German context, and results in the identification of the importance of a critical incident in subsequent social media activity within the police department.

引用

页码：832 / 833

页数：2

共 9 条

[1] DEPENDENCY MODEL OF MASS-MEDIA EFFECTS [J].