A performance evaluation model by integrating fuzzy AHP and fuzzy TOPSIS methods

被引：534

作者：

Sun, Chia-Chi ^{[1
]}

机构：

[1] Natl Chiao Tung Univ, Inst Technol Management, Hsinchu 300, Taiwan

来源：

EXPERT SYSTEMS WITH APPLICATIONS | 2010年 / 37卷 / 12期

关键词：

Fuzzy set; Performance evaluation; Fuzzy analytic hierarchy process; Fuzzy TOPSIS; Multiple criteria decision-making (MCDM); ANALYTIC HIERARCHY PROCESS; BENCHMARKING; SELECTION; DESIGN; SERVICE; SYSTEM; SCALE; FIRMS;

D O I：

10.1016/j.eswa.2010.04.066

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

Multiple criteria decision-making (MCDM) research has developed rapidly and has become a main area of research for dealing with complex decision problems. The purpose of the paper is to explore the performance evaluation model. This paper develops an evaluation model based on the fuzzy analytic hierarchy process and the technique for order performance by similarity to ideal solution, fuzzy TOPSIS, to help the industrial practitioners for the performance evaluation in a fuzzy environment where the vagueness and subjectivity are handled with linguistic values parameterized by triangular fuzzy numbers. The proposed method enables decision analysts to better understand the complete evaluation process and provide a more accurate, effective, and systematic decision support tool. (C) 2010 Elsevier Ltd. All rights reserved.

引用

页码：7745 / 7754

页数：10

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