Effects of perceptions on LMX and work performance: Effects of supervisors' perception of subordinates' emotional intelligence and subordinates' perception of trust in the supervisor on LMX and, consequently, performance

被引:34
作者
Chen, Ziguang [2 ]
Lam, Wing [3 ]
Zhong, Jian An [1 ]
机构
[1] Zhejiang Univ, Dept Psychol, Hangzhou 310003, Zhejiang, Peoples R China
[2] City Univ Hong Kong, Dept Management, Kowloon, Hong Kong, Peoples R China
[3] Hong Kong Polytech Univ, Dept Management & Mkt, Kowloon, Hong Kong, Peoples R China
关键词
LMX; Supervisors' perception of subordinates' emotional intelligence; Trust in the supervisor; Work performance; China; LEADER-MEMBER EXCHANGE; STRUCTURAL EQUATION MODELS; FEEDBACK-SEEKING BEHAVIOR; ORGANIZATIONS; SATISFACTION; STRATEGIES; CONSTRUCT; MOTIVES; MANAGER;
D O I
10.1007/s10490-010-9210-z
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
There are few studies on how the perception of supervisors by their subordinates contributes to high-quality leader-member exchange (LMX). We thus propose that the trust perception of supervisors by their subordinates can help explain the development of high-quality LMX. Furthermore, the trust perception may interact with supervisor-rated emotional intelligence to influence the quality of LMX, and, consequently, work performance. Using a longitudinal study on a sample of 285 supervisor-subordinate dyads from a manufacturing firm in China, we found that (1) supervisor-rated emotional intelligence of subordinates (Time 1) positively predicts the quality of LMX (Time 2); (2) this relationship is stronger when subordinates highly trust their supervisors (Time 1); (3) LMX (Time 2) positively predicts work performance (Time 3); and (4) LMX (Time 2) fully mediates the interactive effect of emotional intelligence (Time 1) and trust in the supervisor (Time 1) on work performance (Time 3).
引用
收藏
页码:597 / 616
页数:20
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