The COVID-19 Crisis: A Mental Health Perspective and Response Using Telemedicine

被引:31
作者
Sullivan, Amy B. [1 ]
Kane, Alexa [1 ]
Roth, Alicia J. [2 ]
Davis, Bryan E. [1 ]
Drerup, Michelle L. [2 ]
Heinberg, Leslie J. [3 ]
机构
[1] Cleveland Clin, Mellen Ctr MS, Cleveland, OH 44106 USA
[2] Cleveland Clin, Sleep Disorders Ctr, Cleveland, OH 44106 USA
[3] Cleveland Clin, Surg Ctr, Psychiat & Psychol, Cleveland, OH 44106 USA
来源
JOURNAL OF PATIENT EXPERIENCE | 2020年 / 7卷 / 03期
关键词
mental health; telemedicine; COVID-19; patient experience;
D O I
10.1177/2374373520922747
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
With the outbreak of COVID-19, patients and providers were forced to isolate and become innovative in ways to continue exceptional patient care. The Cleveland Clinic went from mostly in-person medical appointments to all virtual/telemedicine care in about 2 weeks' time. In this piece, we show specifically the thought process and our conversion of the Mellen Center for Multiple Sclerosis Behavioral Medicine to ensure that our patients still receive exceptional care and patient experience. Additionally, we discuss the importance of innovating the training and supervision of postdoctoral trainees using telepsychology and virtual options.
引用
收藏
页码:295 / 301
页数:7
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