Accessibility Evaluation of Telemedicine System in Older Adults User: A Case Study

被引：2
作者：
Syahrina, Alvi [1 ]
Fratista, Sherly [1 ]
Pelangi, Arsike Cipta [1 ]
Fauzi, Rahmat [1 ]
机构：
[1] Univ Telkom, Fac Ind & Syst Engn, Dept Informat Syst, Bandung, Indonesia
来源：
13TH INTERNATIONAL CONFERENCE ON ADVANCED COMPUTER SCIENCE AND INFORMATION SYSTEMS (ICACSIS 2021) | 2021年
关键词：
Accessibility; older adults; Halodoc; WCAG; 2.0; Telemedicine; Mobile Accessibility; WEBSITES;
D O I：
10.1109/ICACSIS53237.2021.9631326
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
As the number of older adults who are using the internet increases, there is a need to consider accessibility in mobile application design. Web accessibility means that users of all groups should be able to access information easily. Telemedicine systems are now widely available, including in Indonesia. Older adults are among the user groups for which a telemedicine system is targeted. The question is whether and how far has the current telemedicine system has addressed accessibility in its application design. Halodoc is a well-known telemedicine system in Indonesia. In this research, we tested Halodoc mobile application's accessibility using two methods: scanner test using Accessibility Scanner tool and user test. From the scanner test, many accessibility issues are found, such as small touch targets, insufficient text, and poor image contrasts. From the user tests, we observed that users needed more than two minutes to finish a task. We also found that the accessibility issues were caused not only by non-compliance with WCAG 2.0 guidelines but also by the user interface design.
引用
收藏
页码：285 / 290
页数：6
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