Credibility aspects' perceptions of social networks, a survey

被引:2
作者
Idrees, Amira M. [1 ]
Helmy, Yehia [2 ]
Khedr, Ayman E. [3 ]
机构
[1] Future Univ Egypt, Fac Comp & Informat Technol, Cairo, Egypt
[2] Helwan Univ, Business Informat Syst, Fac Commerce & Business Adm, Helwan, Egypt
[3] Univ Jeddah, Dept Informat Syst, Coll Comp & Informat Technol Khulais, Jeddah, Saudi Arabia
关键词
Social media; Social networks; Credibility; Brand's characteristics; Health information; News credibility; Email credibility; Opinion credibility; ONLINE CONSUMER REVIEWS; INFORMATION CREDIBILITY; HEALTH INFORMATION; SEMANTIC RELATIONS; FAKE NEWS; MEDIA; SPAM; REPUTATION; FRAMEWORK; MODEL;
D O I
10.1007/s13278-022-00924-6
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Social networks are currently considered the universally superior information source for people as well as organizations. This source is considered as one of the main components featuring an immense variety of successful applications that support different contexts. During disasters, social networks have been vital actors in information dissemination as they, not surprisingly, gained a critical role in the communities' networks. Social networks not only provide a flood of information, but this information is naturally supported by the participants' opinions, sentiments, and emotions. Therefore, ensuring an acceptable level of credibility for social media information is a vital subject to discuss. This research aims at highlighting the role of social networks in different fields such as in the health field and retailing field. Before discussing this role, the research provided many other aspects in this scope including the affecting factors on the information credibility, the role of the key actors in raising the level of credibility, and others. The research highlighted the contributing techniques in evaluating the level of credibility as well as their influence level. Moreover, different perspectives of information credibility are discussed including social networks' credibility, email, news, and opinions' credibility. Finally, the research discussed the effect of credibility in the health field. The researchers of this paper argue that the included summaries of the researches effectively contribute to an understanding of the field gaps and is a great value for the researchers in the same field to gain a higher understanding of the credibility, the nature of the social networks' contents, and the manipulation aspects.
引用
收藏
页数:14
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