How does organizational task matter for the reputation of public agencies?

被引:19
作者
Verhoest, Koen [1 ]
Boon, Jan [1 ]
Boye, Stefan [1 ]
Salomonsen, Heidi H. [2 ]
机构
[1] Univ Antwerp, Dept Polit Sci, Sint Jacobstr 2 M286, B-2000 Antwerp, Belgium
[2] Aarhus Univ, Dept Management, Aarhus, Denmark
关键词
bureaucratic reputation; organizational task; public agency; MEDIA; ACCOUNTABILITY; MANAGEMENT; SECTOR; AUTONOMY;
D O I
10.1111/rego.12441
中图分类号
D9 [法律]; DF [法律];
学科分类号
0301 ;
摘要
The study of organizational task for understanding how organizations behave and evolve has been one of the classic topics in organization theory and public administration. Reputation scholarship has appeared as a promising perspective to understand internal and external organizational dynamics. Reputation scholars, too, emphasize the critical importance of task. Despite this recognition, the literature is characterized by a lack of theorization, and large-scale comparative analyses on how task characteristics are related to reputational dynamics. This study aims to address these concerns, relying on an extensive longitudinal dataset on the media reputation of 40 agencies in two countries to explain organizations' likelihood of attracting reputational threats (both in general and targeting specific reputational dimensions) through different task characteristics. Our main finding is that as agencies perform tasks of a more coercive and authoritative nature (regulatory tasks and, to a lesser extent, redistributive tasks), they are more likely to attract reputational threats (both in general and to all dimensions).
引用
收藏
页码:158 / 176
页数:19
相关论文
共 54 条
  • [51] Verhoest K, 2015, ROUT ST PUBL MANAGE, V21, P118
  • [52] VERHOEST KOEN, 2012, GOVT AGENCIES PRACTI
  • [53] PUBLIC SECTOR ORGANIZATIONS AND REPUTATION MANAGEMENT: FIVE PROBLEMS
    Waeraas, Arild
    Byrkjeflot, Haldor
    [J]. INTERNATIONAL PUBLIC MANAGEMENT JOURNAL, 2012, 15 (02) : 186 - 206
  • [54] Wilson J. Q., 1989, Bureaucracy: What Government Agencies Do and Why They Do It