A Patient-Centered Model to Improve Metrics Without Cost Increase Viewing All Care Through the Eyes of Patients and Families

被引：35

作者：

DiGioia, Anthony, III

Lorenz, Holly ^{[3
]}

Greenhouse, Pamela K. ^{[1
]}

Bertoty, David A. ^{[2
]}

Rocks, Suzanne D. ^{[2
]}

机构：

[1] Pamela K Greenhouse Associates, Pittsburgh, PA 15217 USA

[2] Univ Pittsburgh, Presbyterian Med Ctr, Pittsburgh, PA USA

[3] Univ Pittsburgh, Med Ctr, Pittsburgh, PA USA

来源：

JOURNAL OF NURSING ADMINISTRATION | 2010年 / 40卷 / 12期

关键词：

D O I：

10.1097/NNA.0b013e3181fc1

中图分类号：

R47 [护理学];

学科分类号：

1011 ;

摘要：

The need for patient-centeredness in care delivery has been articulated for decades, yet meaningful progress toward patient-centered healthcare has been hobbled by the lack of a replicable patient-centered care model and method. The authors describe the patient- and family-centered care method, built around viewing every care experience through the eyes of the patient and family, and its outcomes proving the approach is replicable and sustainable while improving outcomes without additional cost. A follow-up article on patient and family shadowing will be published in the January 2011 issue.

引用

页码：540 / 546

页数：7

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