Human-Like Guide Robot that Proactively Explains Exhibits

被引：49

作者：

Iio, Takamasa ^{[1
]}

Satake, Satoru ^{[2
]}

Kanda, Takayuki ^{[3
]}

Hayashi, Kotaro ^{[4
]}

Ferreri, Florent ^{[2
]}

Hagita, Norihiro ^{[2
]}

机构：

[1] Univ Tsukuba, JST PRESTO, 1-1-1 Tennodai, Tsukuba, Ibaraki, Japan

[2] ATR, Intelligent Robot & Commun Labs, 2-2-2 Hikaridai Keihanna Sci City, Kyoto, Japan

[3] Kyoto Univ, Sakyo Ku, Kyoto, Japan

[4] Toyohashi Univ Technol, 1-1 Hibarigaoka,Tempaku Cho, Toyohashi, Aichi, Japan

来源：

INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS | 2020年 / 12卷 / 02期

基金：

日本学术振兴会; 日本科学技术振兴机构;

关键词：

Human-robot interaction; Service robots; SCALE;

D O I：

10.1007/s12369-019-00587-y

中图分类号：

TP24 [机器人技术];

学科分类号：

080202 ; 1405 ;

摘要：

We developed an autonomous human-like guide robot for a science museum. Its identifies individuals, estimates the exhibits at which visitors are looking, and proactively approaches them to provide explanations with gaze autonomously, using our new approach called speak-and-retreat interaction. The robot also performs such relation-building behaviors as greeting visitors by their names and expressing a friendlier attitude to repeat visitors. We conducted a field study in a science museum at which our system basically operated autonomously and the visitors responded quite positively. First-time visitors on average interacted with the robot for about 9 min, and 94.74% expressed a desire to interact with it again in the future. Repeat visitors noticed its relation-building capability and perceived a closer relationship with it.

引用

页码：549 / 566

页数：18

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